For general inquiries, please contact us in English, Spanish (basic), Arabic, Korean (basic), Thai, and Japanese, by using the contact form (below). We will reply your email within 12~24 hours. For urgent inquiries on your order, you may reach us by telephone (to Japan) at +8170 1464 6677 (Japan time 10:00 - 16:00 Monday-Friday only).
- Do you ship to my country?
Yes! We ship WORLDWIDE from Japan. And we use Japan Post EMS international mail service. DHL & Fedex also available upon requests.
- What is the shipping cost to my country?
Shipping cost to be calculated at the checkout page base on your address location + weight of the item.
- Can you declare low value on shipping for customs purposes?
Yes, but please contact us before placing an order.
- Is the item in stock?
We always keeps the current stock information up to date. We never have a problem of stock shortage after you place an order.