Contact Us

For general inquiries, please contact us in English, Spanish (basic), Arabic, Korean (basic), Thai, and Japanese, by using the contact form (below). We will reply your email within 12~24 hours. For urgent inquiries on your order, you may reach us by telephone (to Japan) at +8170 1464 6677 (Japan time 10:00 - 16:00 Monday-Friday only).


  • Do you ship to my country?

Yes! We ship WORLDWIDE from Japan. And we use Japan Post EMS international mail service. DHL & Fedex also available upon requests.

  • What is the shipping cost to my country?

Shipping cost to be calculated at the checkout page base on your address location + weight of the item.

  • Can you declare low value on shipping for customs purposes?

Yes, but please contact us before placing an order.

  • Is the item in stock?

We always keeps the current stock information up to date. We never have a problem of stock shortage after you place an order.