Contact Us


  • Which currency do you accept for order payment?

We accept USD, AUD, EUR, and GBP currencies, along with credit/debit cards, PayPal, Google Pay, Apple Pay, SEPA Direct Debit, Sofort, iDEAL, giropay, Bancontact, EPS, bank transfer, as well as Bitcoin and other cryptocurrencies

  • How do you ship to my country and what is the shipping cost?

We offer shipping through DHL Global Express (EMS Japan Post available upon request). The shipping cost will be determined during the checkout process, factoring in your address location and the weight of the item.

  • Is it possible to cancel an order before the item ship out?

Yes, cancellation is allowed; however, please note that there is a 3% cancellation fee for Paypal or Credit Card transactions. 

No cancellation fee will be applied for Bank Transfer and Bitcoin payments.

  • Can you declare low value on shipping for customs purposes?

Yes, but please contact us before placing an order.