Contact Us

(FAQ)

  • Do you ship to my country during the COVID-19 or Coronavirus?

Yes! We ship WORLDWIDE directly from Japan by DHL Express.

  • What is the shipping cost to my country?

Depend on a country, the shipping cost will be calculated at the checkout page base on your address location + weight of the item.

Please use ADD TO CART and enter your address information for the total price + shipping cost.

  • Can you declare low value on shipping for customs purposes?

Yes, but please contact us before placing an order.

For other general inquiries, contact us in English, Spanish (basic), Arabic, Korean (basic), Thai, or Japanese, by using the contact form (below). We will reply within 12~24 hours. For urgent inquiries of your existing order, you may reach us by telephone (to Japan) at +8170 1464 6677 (Japan time 10:00 - 16:00 Monday-Friday only).