Contact Us

We are now temporarily closed during building renovations and earthquake resistance maintenance. We will have limited access to email and telephone during the period of 21 July ~ 24 August 2021.

(FAQ)

  • Do you ship to my country during the COVID-19 or Coronavirus?

Yes! We ship WORLDWIDE directly from Japan by DHL Express.

  • What is the shipping cost to my country?

Depend on a country, the shipping cost to be calculated at the checkout page base on your address location + weight of the item.

Please use ADD TO CART button and enter your address information for the total price + shipping cost.

  • Is it possible to cancel an order before the item ship out?

Yes, but there is a cancellation fee of 2% for Paypal or Credit Card transactions.

No cancellation fee for Bank Transfer and Bitcoin.

  • Can you declare low value on shipping for customs purposes?

Yes, but please contact us before placing an order.